Privacy policy


Laboratoires Urgo (hereinafter “Company” or “we”), a company organized and existing under the laws of France, with capital of € 13 987 328, registered under No. B 433 842 044, and having its registered office at 42, rue de Longvic – 21300 Chenôve, FRANCE. offers the website « https://urgocompression.com/en/ » (hereafter the “Site”).

This Privacy Policy applies only to your use of the Site.

1.       Personal data collected

Personal data means any information that can identify you directly or indirectly.

Personal data we collect from users of the Site may be:

2.       Purposes

Your personal data may be collected for the following purposes:

3.       Legal basis

Legal basis to process user’s personal data are:

4.       Recipients

User’s personal data that we process will only be accessible by a limited list of recipients with a need to know in accordance with the purposes described in this policy or where required by law, including but not limited to:

5.       Data retention periods

The personal data collected is kept and used for a period of time in accordance with the legislation and/or standards in force.

Accordingly, the personal data collected is deleted upon the occurrence of one of the following events:

6.       Confidentiality and Integrity

Our Company applies the appropriate and commercially reasonable technical and organizational security measures to keep confidential and to protect the personal data processed, taking into consideration the state of art of technology and the cost of implementation.

However, we cannot guarantee that these measures will prevent all risks of disclosure of personal data and we shall not be held responsible for any lack of security, particularly in the event of fraudulent behavior by a third party or in the event that this lack of security is due to the user.

7.       Data transfer

Urgo Group, to which the Company belongs, is an international group, so we collect and transfer personal data on a global scale, which means that we may have to transfer your personal data outside your country.

When we transfer your personal data outside the United Kingdom, we ensure that it is protected and transferred in compliance with applicable legal requirements.

8.       Your rights

User has the right to request access information about its personal data; update, correct, delete its personal data; restrict or oppose (for legitimate reasons) the processing of its personal data by contacting contact@uk.urgo.com or by writing to us at Urgo Ltd, Sullington Road, Shepshed, Loughborough LE12 9JG.

To manage your request efficiently, please:

Should you have any cause for complaint regarding our use of your personal data, you have the right to lodge a complaint with the competent data protection authority of your country.

For general information on Urgo’s data protection principles, please consult the Urgo Group’s General Policy for Personal Data protection (https://www.urgo-group.com/personal-data/)

9.       Cookie Management

A cookie is a small computer file, a marker, which is stored and read on your computer, mobile or tablet when you visit the Site.

In this policy, we refer to all the cookies placed and read on your terminal as “Cookies”.

Necessary Cookies: Your prior consent is not required to store or read these Cookies, either because they do not process any personal data, or because they are strictly necessary to provide the service you request (e.g., to be able to browse the Site and enable the Site to be functional). Necessary cookies cannot be disabled.

Unnecessary Cookies: You must first give your consent before the Company and its partners, if any, store or read Cookies other than those mentioned in the previous section. These Cookies do not affect the quality of the service you request, nor the basic functionality of the Site.

You can oppose and delete Cookies used by the Company and any of its partners at any time by deleting them from your devices, by managing your browser settings, or your Cookie settings.

You can manage your Cookie settings and access Cookie detailshere

Third party Cookies

Site functions use services offered by third parties.

If you give your consent, these third parties will store Cookies which will enable you to view content hosted by these third parties directly on the Site or share our contents.

Via these Cookies, these third parties will collect and use your browsing data for their own purposes, in accordance with their confidentiality policy.

To exercise your rights over the data collected by third parties, or for any question concerning this processing, you can contact them directly.

Google Analytics Cookies

We may use Google Analytics to improve the functionality, performance and content of the Site.

With your consent, the service “Google Analytics” offered by Google Inc (1600 Amphitheatre Parkway Mountain View CA 94043 USA, Los Angeles, California, USA), uses unnecessary Cookies.

Even if Google Analytics is used with anonymisation of your IP address, enabling Google Analytics means that your information and data collected by these Cookies may be processed outside the European Union or the European Economic Area and transferred to the USA. US authorities may access your personal data collected by Google Analytics Cookies, for security and safety reasons.

Google Inc. may also transfer information and data to third parties where required to do so by law, or where such third parties process the information and data collected by these Cookies on Google Inc.

For more information on how Google Analytics uses data and to manage your privacy settings: https://support.google.com/analytics/answer/9019185?hl=en#zippy=%2Ccet-article-aborde-les-points-suivants%2Cin-this-article

You can also choose to disable Google Analytics by installing an opt-out add-on provided by Google Inc. on your browser: https://tools.google.com/dlpage/gaoptout?hl=en

YouTube Cookies

Videos embedded directly from the YouTube video platform are available on the Site.

With your consent or by clicking on videos, the “YouTube” service offered by Google Inc (1600 Amphitheatre Parkway Mountain View CA 94043 USA, Los Angeles, California, USA) uses unnecessary Cookies

The information and personal data collected by these Cookies may be transferred outside the European Union or the European Economic Area, including to the United States. US authorities may access your personal data collected by Google Analytics Cookies, for security and safety reasons.

Google Inc. may also transfer information and data to third parties where required to do so by law, or where such third parties process the information and data collected by these Cookies on Google Inc.

Most browsers accept cookies by default. To block these cookies or to ask your browser to inform you when a site attempts to install a cookie on your device, please refer to your browser’s help menu or to the following sites:

To change the privacy settings on your smartphone or tablet please refer to the following websites:

Any setting change which you may make will be liable to modify your browsing on the Site and your conditions of access to certain services/functions requiring the use of Cookies. Where applicable, we decline all responsibility for any consequences due to the downgraded operation of the Site resulting from the fact that it is impossible for us to store or consult the Cookies necessary for their functioning which you have deleted or refused.

10.    Social networks

The Company’s official Facebook and Instagram accounts may allow users to post their content. Users are informed that the content published on these social networks can be seen by any third party, and that users are required to be vigilant when uploading and publishing personal data on these sites or applications. The Company decline all responsibility for any damage caused by third parties resulting from the publication of their personal data by users.

11.    Links to third party sites

The Site may provide links to sites, applications and services other than those of the Company which may be operated by third parties.

We are not responsible for the processing of personal data by these third-party sites. You should therefore refer to the privacy policies of these third-party sites for further information.

12.    Law and jurisdiction

This Privacy Policy is governed by the laws of England and Wales. All disagreements shall be brought before the courts with jurisdiction of England and Wales.

Version 07/04/2022